A clear path for refund requests.

Refund eligibility follows the terms shown at checkout and mandatory consumer rights that apply where you live.

Before purchasing

Review the supported macOS version, one-Mac license limit, included update period, and checkout terms before completing your order.

Requesting a refund

Email hi@misuto.app with the purchase email, order identifier, and a short description of the issue. Do not send payment-card details.

Your rights

Requests are reviewed under the policy presented at purchase and applicable consumer law. Nothing on this page limits rights that cannot legally be waived.

Request help with a purchase